TypeTags for product and recruitment teams
Keep customers informed about relevant product areas, or develop talent pools around roles and skills. TypeTags helps you reach the right people and learn from every update.
Choose the workflow that matches your team. Both use topic subscriptions, relevant updates, engagement signals, and private feedback.
Choose your TypeTags workflow
Choose how you want to use TypeTags: keep customers informed with relevant product updates, or stay connected with candidates through topic-based talent pools.
For SaaS and product teams
Let customers follow relevant product areas, send each update to the matching audience, and learn from views, reactions, and private feedback.
Identify customer retention signals through sustained engagement decline, negative reactions, and private-feedback patterns, then focus follow-up where it may be most valuable.
Create your TypeTags accountFor recruitment teams
Build reusable talent audiences around roles, skills, sectors, locations, and contract types before candidates are ready to apply.
Discuss a recruitment pilotLooking specifically for the product-update platform? Explore TypeTags for SaaS and product teams →
One topic-based communication model
TypeTags keeps subscriptions, updates, views, reactions, and private feedback connected — so teams can communicate and learn without chasing feedback across multiple tools.
Define areas people can follow, such as roles, skills, locations, events, services, product areas, or company news.
Share one invite link. People choose the topics they care about and receive updates for those areas — without setting up another password.
Track views and reactions, review private comments, and continue the conversation smoothly in context.
From activity to decisions
TypeTags gives your team a professional, focused infrastructure for better communication, data-backed questions, and faster decisions.
Compare topic subscriptions with the response to updates published for those topics to uncover demand.
Learn which messages were viewed, useful, confusing, or prompted your audience to ask for more.
Private comments and feedback stay connected to the subscriber, topic, and specific update that prompted them.
Flexible by design
One topic-based channel can support multiple use cases without putting everyone into a single, generic feed.
Turn your recruitment network into structured, warm candidate audiences around roles, sectors, locations, skills, or requirements. Use them for active vacancies and future searches, then link to your existing application or ATS form when candidates are ready to take the next step.
Send release notes and improvements to customers based on the product areas they follow, helping relevant updates reach the right audience.
Let people subscribe to upcoming workshops, webinars, community activities, or regional networking events.
Publish announcements, service changes, corporate partnerships, or internal-facing updates to the right target audience.
Customer retention signals for SaaS
Use topic interest, update views, reactions, and private feedback to identify patterns that may need customer follow-up.
Notice when updates around an important product area receive progressively fewer views or reactions.
Surface repeated “Confusing”, “Problem”, or “Not relevant” reactions and concerns raised privately.
Identify customers or topics where a direct conversation may be valuable.
The Guided Pilot Programme
The TypeTags pilot combines the platform with guided setup and proactive monitoring. We help your team define useful topics, build an audience around them, publish relevant updates, and review engagement patterns over time.
The analysis and recommendations are prepared with you, not generated automatically. For recruitment teams, this can reveal which role areas, sectors, skills, or requirements are attracting interest. For SaaS, product, community, and service teams, it can show which topics and updates create the strongest response.
To discuss a tailored pilot for your team, contact hello@typetags.com.
Product-update reporting example
Compare the product areas customers follow with how they respond when you publish relevant updates.
Product interest reflects topic subscriptions. Update engagement combines tracked TypeTags views, reactions, and reviewed private feedback.
Start focused
Use the platform and guided reporting together to publish relevant updates, understand engagement patterns, and decide where follow-up may be valuable.